Withdrawal policy & withdrawal form

A. Withdrawal policy

Introduction

Consumers have a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession:

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you, or a third party named by you who is not the carrier, took possession of the last goods.

To exercise your right of withdrawal, you must inform us (architare barbara benz einrichten GmbH & Co. KG, Vordere Kernenstraße 2, 72202 Nagold, Germany, phone: +49 7452 / 8 47 50 8 0, e-mail: walterknollersatzteile@architare.de) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or an e-mail). You may use the attached model withdrawal form, but this is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.

You will have to bear the direct cost of returning the goods. For goods that by their nature cannot normally be returned to us by post (forwarding goods), the direct cost of return is estimated at a maximum of approximately 300 euros per item.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exclusion or premature expiry of the right of withdrawal

The right of withdrawal does not apply to consumers who, at the time the contract is concluded, are not nationals of a member state of the European Union and whose sole place of residence and delivery address at the time the contract is concluded are outside the European Union.

General information

1) Please avoid damaging or soiling the goods. Please return the goods to us in their original packaging with all accessories and all packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please ensure adequate protection against transport damage by using suitable packaging. 2) Please do not return the goods to us carriage forward. 3) Please note that the aforementioned points 1-2 are not a precondition for the effective exercise of the right of withdrawal.

B. Model withdrawal form

If you wish to withdraw from the contract, please complete this form and send it back.

To

architare barbara benz einrichten GmbH & Co. KG Vordere Kernenstraße 2 72202 Nagold Germany

E-mail: walterknollersatzteile@architare.de

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*) / for the provision of the following service (*)

_______________________________________________________

_______________________________________________________

Ordered on (*) ____________ / received on (*) __________________

________________________________________________________ Name of consumer(s)

________________________________________________________ Address of consumer(s)

________________________________________________________ Signature of consumer(s) (only if this form is notified on paper)

_________________________ Date

(*) Delete as appropriate

Last updated: July 2026

This is a convenience translation. The German version of this withdrawal policy is the legally binding one.